Choosing The Right Surveyor

How do you pick the right choice for a damp or waterproofing surveyor? With the multitude of choices out there, it’s easy to be overwhelmed. When it comes to handling issues such as dry rot or penetrating damp in your property – it’s time critical to get things moving as soon as possible. However, cowboy builders and rogue traders are becoming increasingly common, making it easy to be misled. These ‘tradespeople’ rely on confusing technical jargon and rushed decisions to win work. Just remember it’s okay to take your time and do your research on the damp & waterproofing surveyors in your area!

At Biocraft South West we believe in customer trust. Our experienced surveyors offer unparalleled expertise in damp treatment, waterproofing, and basement conversions. All of our damp surveyors and waterproofing engineers are fully qualified with CSRT and CSSW qualifications. We want – more than anything – to make sure this industry stays safe.

So here’s a few steps to ensure maximum assurance. We even encourage you to test us: look us up, check our certifications, and see how we compare. We believe in our expertise, and we want the same for our customers.

Check Their Trade

Within the property repair industry, the largest association is The Property Care Association (PCA). The PCA represent specialists across the UK who are experts in property repair and remediation. The PCA offer training and certification for damp surveyors and waterproofing specialists. Qualifications such as the Certified Surveyor in Remedial Treatments (CSRT) and Certified Surveyor in Structural Waterproofing (CSSW) are key acquisitions for any trainee within this industry.

On the PCA website, you can search companies to see if they are registered. If they appear on the PCA member search, this guarantees the company is associated with the PCA and is therefore legitimate. The PCA listing will also show current registered address, contact number, email, and website (if applicable) – which means you can confirm who you’re dealing with.

You can find the PCA member look-up by following this link.

Searching up Biocraft South West will show you that we’re PCA members – a guarantee of our damp surveying & water proofing expertise!

Dig A Little Deeper

If you’re still having doubts about who you’re dealing with – there’s more you can do. If you’re unsure on the legitimacy of a company, checking reviews is a great further step.

There are a few trusted third-party review sites such as Which? Trusted Traders and Checkatrade, that are a great resource for checking out a business’ reputation. Both these platforms have strict verification procedures to avoid the risk of fake or misleading feedback. Non-legitimate companies will struggle to falsify their performance on these platforms, so they’re a quick win.

Using Which? Trusted Traders and Checkatrade is straightforward too. By searching these companies up on each respective website, you gain access to a number of details – including their contact information, and an overview of their rating. You have the option to read each review individually as well, so you read about specific highlights and pain points for customers.

By combining customer reviews with the previous PCA checks, you’re guaranteed to find yourself a trusted professional who treats you – and your property – with respect.

The Biocraft South West Guarantee

To us – reputation is everything. Over the course of our history, we have shown upfront honesty about who we are.

And what we are is highly skilled & qualified surveyors. We pride ourselves on our CSRT and CSSW certifications that allow us to promise a prestige quality of work – whether you have damp problems or need a basement conversion done.

If you’re looking waterproofing solutions or need a damp patch assessed, make sure you follow this guide to make sure you don’t get caught out – Or, just get in contact with us! We’d be more than happy to help.